Shipping Policy

At Layered Souls, we’re committed to delivering your orders quickly and safely. Please read the details below to understand our shipping process.

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Order Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.

• During high-demand periods (holidays or sales), processing may take up to 5 business days.

• You’ll receive an email notification once your order has been shipped.

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Shipping Methods & Delivery Time

• Standard Shipping: 5–15 business days (depending on your location)

• Express Shipping: 2–7 business days (available at checkout)

• Shipping times may vary depending on destination and customs processing.

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Shipping Costs

• Shipping costs are calculated at checkout and depend on the destination and shipping method.

• Occasionally, we offer free shipping promotions, which will be displayed at checkout.

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International Shipping

• We ship worldwide! International delivery times vary from 7–25 business days depending on customs and local postal services.

• Customers are responsible for any customs duties or taxes imposed by their country.

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Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.

• You can track your package anytime on the carrier’s website.

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Lost or Damaged Packages

• If your package is lost or damaged during shipping, please contact us at [support@yourstore.com] within 7 days of expected delivery.

• We will work with the carrier to resolve the issue and ensure your satisfaction.

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Need Help?

If you have any questions about shipping, delivery, or tracking your order, please contact our friendly support team at [support@yourstore.com], and we’ll be happy to assist you.

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